Yunqiu Liu / Product Manager
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COMPLEX SYSTEMS / 2025

Suqian Fire Command System

2025 · Mobile + Web · Su-Cheng District, Suqian
Suqian Fire Command System project overview

The Su-Cheng District Fire Command System connects a centralized web dashboard with a mobile app for field personnel. Designed to streamline emergency response and resource management, the two platforms keep command staff and firefighters synchronized in real time during critical operations.

For the field team

01 / MOBILE APP
Annotated mobile interface: A direct route to essential actions
01

A direct route to essential actions

Home brings live scene information, incident reporting, speed dial, and location navigation together, with recent notifications close at hand.

Annotated mobile interface: Capture information in the field
02

Capture information in the field

Firefighters can collect photos, incident type, location, and a description in one report. Voice recording supports input when typing is inconvenient.

Annotated mobile interface: Follow the incident as it develops
03

Follow the incident as it develops

An incident briefing, status chain, and chronological live feed keep updates and dispatched resources in one shared view.

Product process

Navigating ambiguity through rapid iteration

The stakeholders began with a broad vision, but the initial requirements were fluid and the technical roadmap was undefined. I used a fast iteration workflow to move from abstract concepts to interactive prototypes and establish a shared understanding of the system.

Visual feedback loops

Delivering functional UI/UX increments early gave clients something tangible to respond to. Seeing the system’s logic helped them turn previously undefined needs into specific, actionable feedback.

Adaptive development

Each iteration incorporated feedback from user testing. This helped align features such as real-time GPS tracking and automated incident status chains with the fire department’s operational needs.

For central command

02 / WEB DASHBOARD
Web dashboard: Incident reports & dispatch
01

Incident reports & dispatch

The operator’s workspace brings incoming incident details and resource dispatch into the same flow.

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Web dashboard: Control & communication
02

Control & communication

The command dashboard combines location context, incident progress, and field updates synchronized with the firefighter’s mobile app.

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Web dashboard: Incident analysis
03

Incident analysis

Historical incident data can be sorted and analyzed to review patterns across past operations.

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